1. Introduction
Welcome to LitCode (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our Google Chrome extension and related services (the “Service”).
By using LitCode, you consent to the collection, storage, processing, and sharing of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Data
When you use LitCode, we may collect and process the following personal information:
- Email Address and Name – Collected during Google Authentication for user account creation and management.
- Payment Information – Handled securely by Stripe for Premium Plan subscriptions. We do not store full payment details on our servers.
2.2 Usage Data
We collect non-personally identifiable usage data to improve our services, such as:
- The number of AI-generated solutions processed per user.
- General usage trends to optimize Service performance.
- Logs of API requests to detect and prevent misuse.
2.3 Cookies and Tracking Technologies
LitCode may use cookies or similar technologies to:
- Enable essential functionalities of the Service.
- Improve user experience and service reliability.
We do not use third-party advertising trackers.
3. How We Use Your Information
We process your personal data for the following purposes:
- To provide and improve our Service – Ensuring proper account authentication, feature functionality, and system performance.
- To enforce our Terms of Service and prevent abuse – Detecting unauthorized usage patterns such as bot activity or account sharing.
- To communicate with you – Sending updates about your account, service changes, and security alerts.
- To process payments – Handling subscription billing securely through Stripe.
LitCode does not sell, trade, or rent your personal information to third parties.
4. Data Storage and Security
- Storage Location: User data is securely stored on AWS servers with industry-standard encryption.
- Security Measures: We implement encryption, access control, and perform periodic security audits to help protect your data.
Data Retention
- We retain account-related data for as long as your account remains active or as necessary to fulfill our legitimate business interests (e.g., billing, compliance).
- If you request deletion, your personal data will be permanently erased from our systems, subject to any legal or security-related obligations requiring extended retention.
User-Submitted Content
- Screenshots and text input are processed locally in your browser, then sent to third-party AI services (e.g., OpenAI, Claude API, Amazon Textract) for analysis and generation of coding solutions.
- We do not store, log, or retain user-submitted content on our servers beyond transient caching necessary to fulfill your requests.
5. Sharing Your Information
5.1 Third-Party Service Providers
We rely on trusted third-party services for essential functionalities:
- OpenAI API – To generate AI-based coding solutions.
- Claude API – To generate AI-based coding solutions.
- Amazon Textract – To extract coding questions from screenshots.
- Google Authentication – For secure login authentication.
- Stripe – For payment processing (subscription purchases).
- AWS – For secure cloud storage.
Each provider receives only the data necessary to perform their functions and is contractually obligated to protect your data under applicable privacy and security standards.
5.2 Legal Compliance
We may disclose your personal data if required to comply with applicable laws, court orders, or governmental regulations, or if such disclosure is necessary to protect our rights or the rights of others.
6. Your Rights and Choices
6.1 General User Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete personal data.
- Request deletion of your personal data (subject to legal or security-related exceptions).
To exercise these rights, email us at support@litcode.ai.
6.2 GDPR Compliance (EU Users)
If you are located in the European Union (EU), you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to data portability (request a copy of your data in a structured format).
- The right to object to data processing for certain purposes.
- The right to restrict processing under certain circumstances.
- The right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.
6.3 CCPA Compliance (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal data we collect and how we use it.
- The right to request deletion of your data.
- The right to opt-out of data “sales” to third parties (we do not sell user data).
To make a CCPA request, contact us at support@litcode.ai.
7. Children’s Privacy
LitCode is not directed toward individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe we may have accidentally collected such information, please contact us at support@litcode.ai so we can promptly delete it.
8. Account Deletion and Data Removal
If you wish to delete your LitCode account and remove all associated data:
- Email us at support@litcode.ai with the subject line "Account Deletion Request."
- Once processed, all your personal data will be permanently erased from our systems, subject to any legal or security-related retention obligations.
9. Service Availability & Changes
- LitCode reserves the right to modify or discontinue any feature or service at any time, with or without notice.
- We may update pricing, plans, or service features with prior notice to active users.
10. Governing Law & Dispute Resolution
This Privacy Policy is governed by and interpreted in accordance with the laws of the State of California, USA, without regard to its conflict of law principles.
10.1 Binding Arbitration
By using LitCode, you agree that any dispute, claim, or controversy arising from or relating to this Privacy Policy shall be resolved exclusively through binding arbitration conducted in accordance with the rules of the American Arbitration Association (AAA).
- Arbitration will take place in California, USA, or may be conducted remotely by mutual agreement.
- Each party shall bear its own arbitration costs unless otherwise determined by the arbitrator.
- The arbitrator’s decision shall be final and binding, with limited rights to appeal.
10.2 Waiver of Class Actions
You waive the right to participate in class-action lawsuits or class-wide arbitration against LitCode. All disputes must be handled on an individual basis.
10.3 Exceptions to Arbitration
Notwithstanding the above, LitCode reserves the right to seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights, proprietary information, or prevent unauthorized access to the Service.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant changes will be communicated via email to registered users or by posting a notice in the Service. Continued use of LitCode after updates constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at support@litcode.ai.